Gail Simon
2008-05-19 01:37:00 UTC
I keep getting messages like the following. I go to Billing, but I am unable to change Credit Card.
Are these messages really from Hotmail?
Dear Gail Simon,
We have been unable to charge your credit card for your Windows Live Hotmail Plus service(s) being billed to you through Microsoft Online Services. The following credit card is the current payment method on your billing account:
Credit card type: VISA
If your services have not already been suspended, they will be suspended within 4 days unless we receive updated billing information. If payment is due for other Microsoft services purchased with the above card, those services may also be suspended. To avoid an interruption of your services or to reactivate suspended service(s), please provide a valid credit card and a current expiration date.
To view or change your billing account, go to https://billing.microsoft.com, and select one of the following options:
To update payment information, click on the payment method's link under 'Payment type', on the next page click 'Go to payment method information', and on the next page click 'Edit payment method information'.
To view a billing statement for a payment method, click the payment method's link under 'Payment type'.
If you have already resolved this issue, please disregard this notice and accept our thanks.
Thank you for using Microsoft Online Services.
Microsoft Customer Support
--------------------------------------------------------------------------------
Note: Please do not respond to this message.
To receive notifications at a different e-mail address, sign in to your account at https://billing.microsoft.com, select 'Go to personal information', then click 'Edit personal information', change the 'Contact e-mail', and click 'Save'.
For more information on online safety visit http://www.microsoft.com/phishing.
Microsoft respects your privacy, to learn more, please read our online privacy statement at http://go.microsoft.com/fwlink/?LinkId=74170
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
Are these messages really from Hotmail?
Dear Gail Simon,
We have been unable to charge your credit card for your Windows Live Hotmail Plus service(s) being billed to you through Microsoft Online Services. The following credit card is the current payment method on your billing account:
Credit card type: VISA
If your services have not already been suspended, they will be suspended within 4 days unless we receive updated billing information. If payment is due for other Microsoft services purchased with the above card, those services may also be suspended. To avoid an interruption of your services or to reactivate suspended service(s), please provide a valid credit card and a current expiration date.
To view or change your billing account, go to https://billing.microsoft.com, and select one of the following options:
To update payment information, click on the payment method's link under 'Payment type', on the next page click 'Go to payment method information', and on the next page click 'Edit payment method information'.
To view a billing statement for a payment method, click the payment method's link under 'Payment type'.
If you have already resolved this issue, please disregard this notice and accept our thanks.
Thank you for using Microsoft Online Services.
Microsoft Customer Support
--------------------------------------------------------------------------------
Note: Please do not respond to this message.
To receive notifications at a different e-mail address, sign in to your account at https://billing.microsoft.com, select 'Go to personal information', then click 'Edit personal information', change the 'Contact e-mail', and click 'Save'.
For more information on online safety visit http://www.microsoft.com/phishing.
Microsoft respects your privacy, to learn more, please read our online privacy statement at http://go.microsoft.com/fwlink/?LinkId=74170
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052